SMS & Messaging Policy

What messages will I receive?

Message frequency

Message frequency varies based on your use of the app. Verification and authentication messages are sent only when you initiate a sign-in or account action. You will not receive marketing or promotional text messages.

Message and data rates

Standard message and data rates may apply depending on your mobile carrier plan. FormVidya is not responsible for any charges incurred from your carrier for receiving SMS messages.

How to opt out

You may opt out of SMS messages at any time by:

Opting out of SMS may affect your ability to use phone-based authentication. For help, reply HELP to any message or email support@formvidya.com.

Supported carriers

SMS is supported on all major U.S. carriers including AT&T, T-Mobile, Verizon, and others. Carriers are not liable for delayed or undelivered messages.

Your phone number and privacy

We do not share your phone number with third parties for marketing purposes. Your phone number is shared only with our SMS service provider (Twilio) solely for the purpose of delivering messages to you. For more information, see our Privacy Policy.

For full terms governing your use of the Services, see our Terms of Service.